Support Policy Page

At Martlify, we take support seriously — because your hustle matters!

1. Support Hours:
Our team is available Monday–Saturday, 9 AM – 6 PM (WAT).

2. How to Reach Us:

• In-app Chat

• Email: hi@martlify.com

• Phone/WhatsApp: +234-8102507078

3. Response Time:
We try to respond within 24 hours on weekdays.

4. What We Support:

• Order issues

• Account or login problems

• Payment or withdrawal delays

• Product disputes

5. What We Don’t Do:

• Mediate personal conflicts

• Approve seller business licenses

• Provide legal advice